Release Policy

 

• The safety of our birds is important to us, therefore we have adopted the following principles to ensure that our birds arrive home safely:
• We only release well trained birds.  
• Doves are not able to navigate at night.  Therefore the release must be scheduled to allow adequate time to get home before dark, this is generally two hours before sunset. 
  
• We cannot release our doves indoors.
  
• We cannot release our doves in inclement weather, such as heavy fog or storms.
  
• A professional handler will be properly dressed for your event.

 

Terms

 

• Our service area covers approximately 20 miles from the dove's loft in Barrowford, Nelson Lancashire.  Locations outside of this range are subject to an additional charge.
• Booking your event well in advance will help to secure the date. Booking is on a first come first served basis. A non refundable £50.00 deposit is required to reserve your special date.
  
• No deposit is required for funeral services. However, payment must be received prior to the release.
  
• Deposits are non-refundable, except where mentioned below.
  
• Payment must be made in full, one month prior to the event. If payment is not made we will be unable to keep your booking and you will lose your deposit. An invoice will be sent to you 6 weeks prior to the event.
  
• Agreement is subject to weather conditions allowing birds to arrive home safely. Payment is 100% refundable if we determine in advance of our departure that a release is not possible.
  
• Sudden weather conditions that prohibit a release after our arrival, will result in a refund of 50% for time and travel. If a release is not possible, we may be able to offer a substitute service, such as a dove display or a release at the interment of your loved one's ashes.
  
• If your event is a wedding, we will liaise directly with the photographer to ensure the best time and place to release the birds to ensure you get that special photograph.